Eskridge Chevrolet of Guthrie
Automotive Service Advisor
Position Overview
Eskridge Chevrolet is seeking a dynamic and customer-focused Automotive Service Advisor to join our team. The ideal candidate will play a crucial role in assisting customers with their vehicle service needs, ensuring clear communication between customers and our service technicians, and contributing to the overall efficiency of our service department.
Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Listen to customer concerns and accurately document vehicle issues.
- Provide detailed information on service options and associated costs.
- Schedule appointments and prioritize service requests.
- Liaison between customers & service technicians to ensure timely & efficient repairs
- Maintain strong product knowledge to educate customers on recommended services.
- Uphold high standards of customer service and satisfaction.
Qualifications
- Previous experience as an Automotive Service Advisor is preferred but not required.
- Strong communication and interpersonal skills.
- Knowledge of automotive systems and basic technical understanding.
- Ability to thrive in a fast-paced environment.
- Excellent organizational and multitasking abilities.
- Proficient computer skills for scheduling and documentation.
Pay: Commission based
Position type: Full-time employment
Hours
Monday – Friday 7:30 a.m.-6:00 p.m. /Alternating Saturdays 8:00 a.m.- 1:00 p.m.
Benefits
- Paid Employee Health Insurance
- Dental & Vision available
- Paid Vacation & Holidays
- 100% Employer Funded Retirement Profit Sharing Plan
- Special Employee pricing on vehicle purchases
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Eskridge Auto Group is family owned and has been in the automotive business in Oklahoma for over 72 years.